Backup and recovery
Ransomware, a dying disk, an accidental deletion or a flood: the day you lose your data, the only thing that matters is how long it takes you to get it back. Managed backup and recovery makes sure that day doesn't catch you out. We make automatic backups of your systems and your Microsoft 365 and keep them safe, where ransomware can't touch them. We check they can really be restored and, if everything goes down, we help you get back up and running fast. It is not having backups, it is being able to recover.
Managed backups and disaster recovery, across all of Spain.
Why
Almost everyone believes they have a backup. The problem shows up the day you have to restore and discover it wasn't there, didn't work or the attack took it too.
The "I have a backup" fails right on the day you need to restore, and it turns out it is incomplete, corrupt or won't boot.
Before encrypting you, an attack hunts down and destroys the backups so you can't roll back. If they aren't immutable, you have no safety net.
Microsoft 365 keeps the service running, but it doesn't recover what you delete or what gets encrypted. That copy is your job.
It is not whether you recover, it is how fast. Every hour down costs money, customers and nerves.
What's included
Not just making a backup, but keeping it safe, checking it works and being able to bring everything back up when needed.
Of servers, endpoints and Microsoft 365, without anyone having to remember to run them.
Immutable copies that an attack can't encrypt or delete, so you always have something to fall back on.
For the most critical, near real-time backup, so you barely lose anything between one backup and the next.
We check that the backups really restore, not that they exist and assume they will work.
Email, files and collaboration safe, exactly what your cloud provider doesn't keep for you.
Someone checks they run and warns you if one fails, instead of leaving them to their fate.
What can be backed up
It doesn't matter whether your information lives on a server, in the cloud or on someone's laptop. If it matters, it goes into the backup.
Physical machines and virtual environments, with disk backup and a full image to restore the entire system.
Laptops and desktops, Windows, Mac or Linux, so no one's machine becomes a gap.
The cloud email, files and collaboration you use every day.
The databases and business applications, backed up consistently so they restore properly.
The network storage and folders where everyone's work piles up.
We keep the backups where it suits you best: at your site, as a cloud backup or combining both.
Disaster recovery
Restoring a deleted file is part of any backup. Getting back up and running when everything goes down is a step beyond, added on top of the backups for what can't afford to stop.
There are days when you don't lose a document, but the entire server, the room it was in or access to everything. That is what disaster recovery is for, what the industry calls DRaaS.
Instead of waiting to repair what broke, your systems are brought up in the cloud from the backups, a failover, and you keep working from there while the underlying problem is fixed. The difference is getting back up and running in minutes, not days.
And it isn't left to improvisation. The order in which each system starts is prepared in advance and that start-up is tested, a test failover, without touching what's in production, so you know it will work the day it counts.
Each system is protected according to how long your business can afford to be down, its RTO, so disaster recovery is reserved for the critical, not for everything. When the blow lands, there is no thinking to do: there is executing.
The approach
A backup is only worth it if, on the bad day, it gets you back to business. That is why we don't stop at making the backup: the copies are kept safe, where ransomware can't reach them, and they are checked to really restore, because a backup that has never been tested is a promise, not a guarantee.
And everything is monitored as one more piece of the operation run by our SOC, Sondriva. It is the same network that lets detection and response roll a device back to a clean state: behind that recovery are these backups.
The usual backup or this one
The difference is almost never visible. It shows up the one day that matters, when you have to restore.
It was set up once and there it stays, supposedly. No one checks that it runs or that it restores, it is within reach of the same attack that encrypts you and, on the bad day, you find out it is no good.
Automatic, monitored backups, kept safe from ransomware and tested to know they restore. And if everything goes down, a plan to get back up and running, not just a single loose file.
Don't confuse them
It is worth separating two things that go together but are not the same. This, managed backup and recovery, is the operation: the backups that run every day, are kept safe and are tested, and the recovery that actually works when needed.
Deciding what has to be recovered, in what order and in how much time is the other half, and that is strategy: the business continuity plan, with its impact analysis and its time objectives. One executes what the other decides. Here the backups run; there it is decided how much you can afford to lose.
When
If losing your information would stop you dead, you need more than a disk with untested backups.
Your email, your files and your teams are in the cloud, and you assume, with no reason, that everything is already backed up.
An attack or a deletion has made you see that, without a backup that restores, recovery is a lottery.
NIS2, the ENS or DORA require you to have backups, recovery and to prove you can really get back up and running.
Method
We see what has to be backed up and how often, based on how critical it is and on what your continuity plan says.
We set up automatic backups of systems and Microsoft 365, kept safe from ransomware.
We monitor that they run and test the restores, so we know they work before you need them.
On the bad day, we restore what was lost or bring up your systems so you get back up and running.
Fits with
The backup is the net that holds up everything else, and it is operated by the continuous monitoring of our SOC, Sondriva. It is what lets detection and response recover a device to a clean state after an attack, and where the archiving of email security rests.
Its natural partner is the business continuity plan, which decides what to recover and in how much time. And it stands up to compliance: the backups and recovery required by NIS2, the ENS and DORA.
Questions
Not the way you think. Microsoft keeps its service available, but it is not responsible for recovering your data if you delete it, ransomware encrypts it or it is lost through a mistake. Backing up Microsoft 365 is your job, and that includes email, files and Teams.
Almost any: physical and virtual servers, Windows, Mac and Linux endpoints, databases and business applications, network storage and cloud services such as Microsoft 365 or Google Workspace. The idea is that nothing important stays out of the backup, wherever it lives.
They are copies that, once made, cannot be modified or deleted for a period of time, not even by an attacker with access. So even if ransomware encrypts your systems and tries to destroy the backups, the copy stays intact and you can recover. It is the difference between having backups and being able to use them.
It is being able to get back up and running when your site goes down entirely, not just recovering a single file. If an incident takes your servers out of action, your systems are brought up somewhere else so you can keep working while the original problem is fixed.
Yes, and it is one of the most important parts. A backup that has not been tested is a backup you do not know will work. That is why restores are verified to actually work, instead of assuming that a backup marked as correct can be recovered the day you need it.
Depending on what you need. Backups are automatic and their frequency is matched to how critical each system is: the less you can afford to lose, the more often it is copied. That is decided from your continuity plan.
No, they are two sides of the same coin. This is the operation: the backups that run and the recovery that works. The continuity plan is the strategy: what has to be recovered, in what order and in how much time. One executes what the other decides.
Are you sure you can come back?
Tell us what data you handle and how you back it up today, and we'll propose how to keep it safe and really be able to recover the day it counts.
Get in touch